Five Guys

I know I'm beating a dead horse complaining about price, but when I'm paying $9 for an order of fries I better get $9 worth of fries. I ordered 2 burgers and a large fry, no drinks and paid $36. The food was actually great and we enjoyed it, but I was so insulted by the amount of fries I got for $9 that it completely ruined the experience and I won't be going back as long as the portions don't align with the price. I remember a time where an order of fries from Five Guys would fill half of the entire bag. For this amount of fries the potatoes better have been harvested from the Garden of Eden by the hands of God almighty.

It was easily the worst chain restaurant food I ever reviewed. I ordered the bacon cheeseburger with everything on it, along with French fries and strawberry Sprite. The burger went straight from the grill to the bun- which is a rookie move, bleeding through its thin layer, and turning it into a soggy slop of disgusting mush. Fries were not properly drained (a simple tilt to the basket does it), and the grease literally went through the bag. They were also overcooked. The Strawberry Sprite tasted like seltzer water with food coloring. Unfortunately I tipped at 20% when I paid. That's the real loss here. I definitely don't recommend this to anyone.

Only great worker here is Brian. Always serves customers promptly and is respectful. Newer employees are always just getting sodas at the soda machine and seem lost. Brian needs more recognition and a promotion for holding down this location.

Horribly rude teenage employees. My family arrived at 9 after a long drive with hours to go, we just ordered 1 BLT and 2 fries. However, apparently that’s enough to earn us a horrible experience. We waited at the counter for minutes before even being acknowledged with clear annoyance by the young man working. When one of us tried to use the restroom, the young lady cleaning blatantly blocked me off and started to pretend clean so we couldn’t use it. Our food took way too long especially with no other orders coming in, and when one of us said “goodbye have a nice night” they just stared at us as if they’ve never heard those words before. Overall, employees shouldn’t make customers feel like an inconvenience. I understand they close at 10 but if they can’t step it up and do their job correct

I’m not sure what happened tonight but I’ve never gotten a burger bowl as terrible as this one. I asked for all the way and there’s no mushroom or onions. No mustard or ketchup added. Just mayo. Barely any lettuce. Literally never have had this happened before but it was incredibly disappointing. If they didn’t have certain ingredients, there was zero communication stating as such. This meal was not worth the 20% tip left ☹️