Five Guys

This might have been one of my best burger experiences. I do love pickles and the incredible manager Lucas totally hooked me up. My burger was built with care and attention and sooo many pickles! I hate when people just barely do their job. But Lucas went above and beyond. It was a to pleasure to hear him working with his staff, if I needed a manager I would have hired him on the spot.

I recently visited Five Guys at 8249 W Ridgewood Dr, Parma, OH 44129, and I was pleasantly surprised by the quality and freshness of the food 🍔🍟. The burgers were juicy and flavorful, made just the way I like them, and the fries were crispy with a rich potato taste 🥔. The staff was friendly and worked quickly, which made the experience even better 😊. The place is clean, and the atmosphere is simple but cozy, perfect for a casual meal. I also liked the option to customize my burger with a wide variety of toppings 🥬🧅🍅. I definitely recommend this location if you want a delicious, hearty, and satisfying fast food experience ⭐.

Excellent food quality speed of service 5 guys crew in Parma tonight did awesome. Manager Luke was as greeting customers and thanking them for coming in . Everything looked very clean and I can spot this location is above standard being a General Manager in the food service business for 34 years. Nice Job Team Parma 5 Guys I will make this my home location.

I’ve been coming here regularly for the past year, and it’s disappointing to see how much the service has declined with the new staff. They’re noticeably slower and seem to have no sense of order prioritization. I used to be in and out quickly with online orders — now it’s a mess. Today I watched a worker deliberately fill everyone else’s bags with fries before mine, even though my order was clearly in first. It’s a shame, because this used to be one of the best-run Five Guys locations around.

Pricey but good. Well run younger staff. The manager on duty does a professional and good job of running her young crew. The night I was here - it was busy. Probably best to order on line though ordering inside took 7 minutes and 41 seconds. Inside dining room is open. Refills on beverages are allowed.