Five Guys

Well, 1st you send out emails for buy one get one, turn off system so no one can order! What a way to win a customer, anger them before winning them over, then dont honor it because and I quote " we are running out of buns and if we do we have to close", how is this my fault? And why does this null the offer for me because of poor planning on your part! We drove 20 minutes out of our way to get your food and you do NOTHING to honor your email! Then we order food any way for you to incorrectly make a hamburger and quickly we show that you did not add our toppings we paid for, you say you will remake, what a joke!!!! You waited on everyone else and 20 more minutes we have to again ask where the burger is! WOW, I ask and you said that the other people were there and our burger was almost read

The best customer service with the greatest group of young ladies to serve your coffee needs. Have one and you'll be back for more. Have patience if there's a line because everything is custom made each time..... enjoy!!!!

Worst manager with red shirt I’ve ever dealt with I used to managed five guys for years and definitely not like this. Brooke don’t need to be working there with a bad attitude and bad services. She told the other employees not to hand the shake to me lol ridiculous. Never will be back and make sure don’t go here! North port is the best one to go with great workers.

Honestly... I'm tired of spending $25+ only for my food to be messed up or be shorted fries! To spend $3.99 for a small cup of fries only for it to be half full is ridiculous! I've been going to this location since it opened and it's steadily become worse and worse... Lately the food quality is like playing roulette, you might get your food properly made and with the correct amounts or you might not!.. Tonight was my last purchase at this Five Guys location for a while as even the management doesn't want to fix the issue on top of the attitude I've been given for improperly made food or quantity given... Let's not mention the disgusting wilted Lettuce on tonight's burger or how sloppily it was slapped together.. I can only hope this review helps fix this location...

If they had a drive through you know everybody in Port Charlotte would be here. Real fries Fresh burgers, not a steak and shake. I got my meal less than 5 minutes. Looking around the restaurant I see they won many awards around the world. They gave me a sample of fries that's what made me believer. Now let's look at the real food and see how it tastes. I got a double cheeseburger with mayo. ketchup. onion and lettuce . Also I got in order small fries. Already had drinks in the car. And yes, everybody: after 1 bite of the Burger, I was right its delicious I don't understand why they're not busy as hell. Like burgers on a flat top at home , if u cook. Two pointers the fries are seasoned well , but throw little salt on your Burger. Good eating. By the way nothing wrong with steak and