Five Guys

This Five Guys location in Bala Cynwyd Shopping Center has great staff members that prepared my food with care. The store is well clean and organized for the employees to prepare the food. The kitchen was nice and clean while working on my food. Keep up the good work 👍

Stopped in for a patty melt at Five Guys. The cheese was perfectly melted and the sandwich looked great, but the overall flavor was surprisingly flat. I added fried onions, ketchup, mayo, and mustard and still found it under-seasoned. BBQ sauce usually helps bring it to life, but the burger itself should stand on its own. Texture was good — it just needed more seasoning. Not bad, just not as flavorful as I expected.

Today the store was slammed due to a deal unbeknownst to the crew at Five Guys. When I arrived I was asked my name for the pick up order. There was a slight wait, but the crew offered a drink and made sure I knew my food was being worked on. The sandwich assembly table was full of burgers being made, everything was fast. I received my order within a few minutes. The food was fresh and hot. The staff were all working as a teams to prepare food for this rush they had all day. Even with everything happening all crew remained calm, friendly and helpful.

Incredible energy and exceptional service! Angelo was awesome & the whole team was amazing - working together and having fun. Chemistry in the kitchen would knock your socks off. Great experience and highly recommend!

They were slammed tonight with a free burger deal and my food was late but I can’t blame them in the slightest. They were all working hard and asking customers their names to hurry orders. They were all showing effort and care pride in their work great job team.