Francesco's NY Pizzeria & Ristorante

This has been a great little restaurant since we first moved here 13 years ago. We have gone for our birthday dinners in the family. My experience tonight was probably the worst customer service I’ve ever experienced at any restaurant. We had to ask for everything from the proper amount of utensils for our party to bread and dipping sauce and drinks, etc. every time we ask for something it was at least 10 to 15 minutes before our server would come back to the table. I couldn’t even eat because I didn’t have utensils. Our server just didn’t seem to understand what the problem was. It’s hard to put into words how bad the service was. I asked at least three times for every one of those items. I was watching her and there were many times she wasn’t doing anything. It’s like we would ask her fo

I recently visited Francisco's Pizza, and unfortunately, the experience was far from satisfactory. To my dismay, both water drinks we ordered contained visible mold. This was not only unappetizing but also raised serious concerns about the restaurant's hygiene standards. When we brought this issue to the attention of the server at the register, the response was unsettlingly inadequate. Instead of addressing the problem or offering a solution, the server simply stared blankly, showing no sense of urgency or concern. This lack of response was baffling and only added to our disappointment. Overall, the combination of moldy drinks and the staff's indifference to the situation has left me with a very negative impression of Francisco's Pizza. I hope the management takes these issues seriously

The food is great. Absolutely amazing. I am from the South so this is likely the first time I have ever had authentic Italian Food. What an experience. I've eaten at various Italian Restaurants over the years, but this spot is just different. Highly recommend.

We were looking for some pasta and new spot to try tonight and Google sent us to Francesco’s. It’s a cute little place with lots to choose from. The service was a little rough to say the least, my wife asked 2 different servers 4 total times for her drink and it never came and our son gave up after a second failed request. Our food took about 30 minutes to arrive, but we weren’t in a hurry so it wasn’t a big deal. I figure we caught them on a bad night. Nevertheless, everyone enjoyed their pasta. Next time I’ll skip the Stromboli and just go for a pizza. I’ll still give them 4 star, the atmosphere was nice and while slow and forgetful, the staff was super friendly so there is that. :-)

Really good pizza and super friendly service.  I ordered a medium pizza with pepperoni & mushrooms and it was delicious!  A really pleasant young girl greeted me and had the order ready at the counter.  The pizza was well cooked with the crust, cheese and sauce all spot on.  I added a side of sausage and peppers which was very good, but cut up and saucy. (I was expecting more of a grilled link)  It tasted great and would have been delicious over spaghetti. The dining room was small but looked very traditional Italian and was super clean.  I'm looking forward to going back to try additional items.