Freddy's Frozen Custard & Steakburgers

We went to Freddy's tonight looking forward to a hot enjoyable meal and got everything but that. My meal was missing the onion rings, my granddaughter didn't get her French fries and my daughter's bun was burnt and the extra cheese was missing from her fries. We've been to this location before and the food was great. I'm saving my receipt and adding a picture of the burnt bun. Someone isn't doing their job!

The burger was awsome but the side tasted like it was fried in old oil. They also have way to many chairs & tables in front of where you pick up food and get drinks. During lunch you can even walk through that area.

Terrance has great customer service! Food came out fast and was delicious 5⭐️

My veggie burger was mushy, almost like it had been microwaved from a frozen patty before placed on the grill for MAYBE 15 seconds. Usually they are cooked quite well and taste amazing, but not this time.

We’ve gone a few times recently and it’s been a disappointment. Such as, asking for a burger, fries and a shake. They claimed they didn’t have the shake, then they did. Then handed us the bag, only fries. Most recently my husband ordered me a plain vanilla shake, came home and that is either banana or one rancid vanilla. At this point, I am just confused.