Freddy's Frozen Custard & Steakburgers

I love this place. Burgers taste like homemade. However this last visit, l specifically asked to add ketchup and mayo, no mustard on my burger. Driving home, finished my cheese curds, went to eat my burger and tasted mustard. Stopped to look, mayo. I called the restaurant (# on receipt), left message. Tried calling 3 more times no one answered. Still no call back from them. Was craving that burger, hate mustard on my burgers. Very disappointing. Also, the cheese curds are tasty, just a tad bit too salty.

Every single time I go here there is always something wrong. Whether it’s the time it takes to get my “fast food” or the amount of food in an expensive order. Better off going to five guys. At least you will get your moneys worth. On the plus side the burger tasted pretty good.

Love this place! The best burgers in the area! Try the fries and the cheese curds. You won't be disappointed. Thank you, Freddy!!

The food is always good quality. Not perfect, but always good. The employees are always serving and communicating with a great attitude. I'm always treated with kindness, even when asking for extra service / extra favors. Once, I asked for FIFTY burgers. Guess what? I got fifty(50!) burgers. No questions asked. The manager Kim is awesome, and she goes above and beyond. Deborah was the cashier today when i went to visit and she was exceptionally kind, respectful, and helpful.

First of all we love your restaurant, however we drove up from DE on Sunday and it was a bit of a mess. Everyone seemed to be working extremely hard but when I went to order your delicious tots, I was told “they were out” OK, I got fries. Then I went over to fill my cup with Diet Dr Pepper. Only a clear fluid came out. I went to question that and i was told “they were out”. So 2 of the 3 items I ordered were not available. Just disappointing since we made the 20 minute drive to enjoy lunch.