Freebirds World Burrito

Greeted at the door, service was fast, food is delicious. If you like chipotle DEFINITELY get the Chipotle Cream sauce, it’s so good! Thanks Alexis for the great service 👏👏

There were 2 employees at lunch. That’s it. One doing to go orders and the other doing lobby orders. I watched at least 4 customers leave because the line was so long. I placed my order online at 11:53 and didn’t arrive until 12:15. It wasn’t even being made. Online orders are made when you arrive. They completely ignored me and asked the name of the order for the person behind me, made his order and then asked me for my name. Even though I had been standing there waiting. I finally received my order at 12:30 after watching everyone in front of me and behind me receive their orders and leave. Someone showed up in the middle of the lunch rush, who I later found out was coming to help from another store. These employees are so unsupported at this location, the struggle is apparent and it’s g

Alexis was amazing from start to finish! The staff was so friendly and welcoming, which made the whole experience even better. I truly think this is the best location, everything is always super clean, and the quality/flavor never disappoints. You can tell they really care here.

Alexis was soooo amazing! She was friendly, patient, and had the best energy. She helped me with my bowl and made sure I got all the fixings just how I wanted. The food was great, but her customer service really made the experience. Thank you, Alexis!

Visited the Freebirds Frisco location and I will just say this is my favorite one. The food is always fresh, the service friendly, I especially like the GM, Alexis, she’s really nice. Oh and did I mention that it is clean and organized..