Gen Korean BBQ House

The floors were so slippery, I almost broke my back. Tables were dirty. I see how much work and time it takes to clean off a table and grills. The music and decor was nice, and the service was great. Pricy but worth every penny. Be careful ordering, it was our first visit here and we got charged for premium and dinner price. Because we accidentally ordered a premium meat. 149.00 for 2 people is a bit much for one serving. This is an all you can eat dining experience. Make sure to scan the QR code on the table for the dinner price.

I don’t usually write reviews about All You Can Eat restaurants, but today our server, ⭐️Julio, went ABOVE and BEYOND, and I just wanted to highlight that. Visited on a Sunday 02/15 with a party of 5, at around 8pm, and the moment we got seated, he already had the side dishes and a salad ready, which was the sign to a great start. Over the night, he made sure we had everything we needed, frequently checking up on how burnt the grill was, refilling drinks, and taking orders of meats and sides. I’ve been to GEN so many times, across so many locations, that i can’t count, but this was hands down the best service I’ve gotten, and I am not even celebrating anything. Hopefully they keep up the good service and food, and I can’t wait to come back to this location.

The service is abysmal. The first round of meats and drinks took 30 minutes to arrive (it’s raw meat.. what’s happening back there??) You have to ask for the same thing at least 3 times to get it to your table (would’ve been more enjoyable if I just went back there and got it myself). They don’t pay attention to the grill and you have to ask to get it changed. They don’t clear the plates off the table even when it starts stacking. We complained to the manager and literally nothing improved. Try another location, this one is absolute trash. The food was okay.

Been coming for a couple years now and keep coming because loved it as a date night dinner. The service has been worsening every time we come now food changes are not for the better. Disappointed from our last visit here the salad was changed nothing like before the server didn’t have any good attitude and dint want to give more cucumber salad. Had to ask for some items twice including our water.

Food is ok, and the portions are a bit small compared to other KBBQ places, but I assume that's a good way to prevent wastage!. I liked their new mango tango dessert! Their brisket is thin enough to grill it crispy. The sauce portions can be a bit more as well, but you can always ask for more. Prices are reasonable, comfortable booth seating for most tables. Large sports TV at the front.