Gen Korean BBQ House

Omg.. bad bad bad.!!! Worst Worst Worst!!! Don’t go this place.. so bad!!! Service was horrible bad. Worst place Worst Service. When they got ordered and they disappeard never came back right away. Super Slow !!! takes more than 30 minutes. And brought up to table with only one pieces of meats. then left. Service, their Management totally not organized. Fire was so weak so we can’t cook faster we want. We ask them need some bigger fire they said this is maximum. Whatta Horrible!!! So we ask move table. After we moved But their services still same. Very Lazy !!! Super slow never coming back faster. We felt so hunger while seating table. Table was only full with the rice bowl and Salad, but No meats on the table. Also their Meats are all Junk with fattty ffat. No marbling meat. So hard to Ch

We here for dinner. The server came after 18 mins. I happened to asked the guy in Red shirt( he was the manager) do we have to order side dishes and sauces? He says order and walked away. After waited 12-15 mins. I had to ask the front for help. We didn’t get our side dishes. No sauce. Horrible experience.

We came here a few years ago and disliked it. We came back again at the request of an acquaintance. It was just as unlikeable as before with even worse service. I would say I am pretty lenient on reviews but there is really nothing great about this place aside from location and relatively affordable price in the segment. If you are looking for all you can eat style BBQ cuisine, I would recommend Shinobu BBQ a few blocks away instead.

Our server, Kelvin, provided our party with an excellent experience. The hosts tried their best but they still had a mishap. Regardless, we were thoroughly satisfied with tonight’s dinner. The grills were changed regularly. Sitting right in front of the kitchen was a huge plus - orders came out incredibly fast, basically within 1-2 minutes. Unfortunately, we did have a bad experience with the reservation system. We had a party of 5 and reserved ahead of time on Yelp. Upon arriving with the notification that our table was ready, the host asked us to wait an additional 15 minutes for a table that could accommodate for 5 people, as the large tables were occupied. The 15 minutes turned into 25 minutes before we were brought over to a table that hadn’t been set up with plates or side dishes ye

Horrible service every single time me and my family come, servers always take forever to bring food and side dishes. Minimum 15 minute wait after you order to be able to get anything. Drinks come out 10 minutes after all the food comes out and servers don’t know how to check in on their tables.