Get Caked Bakery Inc

I received my cake with the box stapled together and a small opening. I was not able to fully inspect the cake in the moment of receiving it. On the way home I noticed something didn’t look right and I made my boyfriend pull over. The cake is completely lopsided and there’s frosting coming off the side in chunks. I carefully held the box up until this point and we were driving under the speed limit to be careful. It’s absolutely insane to charge $45 for a mess of a cake

I got a cake delivered for my best friend’s birthday with custom changes and they were very accommodating and efficient, sent 1 email to explain the design with a picture reference and got the exact cake I wanted. very reasonable prices for the quality, got delivered early too and it is so beautiful. 10/10 recommend

I can't speak highly enough of this bakery! Every treat I've had from there is always very delicious, so we decided to get our son's 5th birthday cake from there. Kelly went above and beyond to make the cake of his dreams and did an excellent job. Even though this was her first time making a marble run cake, she was eager to try it. I can't get over how great it was and that the marble run even worked. My little guy was ecstatic and didn't even want to cut it. It was very tasty and all the guests loved it. The customer service is also top notch. Thank you Kelly and team for helping to make my son's birthday so special! (The cake was perfectly intact when I picked it up, little hands got excited admiring it)

We ordered a gluten-free and dairy-free number cake for my in-laws’ 50th wedding anniversary so that everyone in our family — including a member with celiac and my husband who’s allergic to dairy — could enjoy it. Unfortunately, by the time we got home (after a 30-minute drive with the cake kept completely flat), everything had slid off and the cake was a mess. I called right away to explain the situation — not expecting a remake since it was close to the party and they were closing — but was told that I’d have to bring the cake back on Monday if I wanted any kind of refund or credit. That wasn’t helpful, given the timing, and we’re now stuck trying to salvage a broken cake for a once-in-a-lifetime event. We’ve used Get Cake Bakery often because of our dietary needs, but the lack of care

I’ve shopped at Get Caked for years. Recently I purchased a cake from them for my daughter’s birthday. I was given instructions to lay my cake flat, which I did. As soon as I got home the I saw that the cake had toppled over. I called the store and they asked me to bring the cake in, i couldn’t as I was at another event and they were closing. I was also told that I would not get a refund for my cake. I am not a baker, I asked for help as to how to fix the cake. None was given. I was told to email the manager which I did. No response. I’m very disappointed and feel they provided a faulty product and refused to engage with me properly on how to fix the problem or provide a refund.