Gianni's Pizzeria

I ordered via Uber Eats and got Chicken Marsala based on the ratings I saw on Uber. I don't know what is got but this isn't any rich buttery sweet Marsala infused chicken. I can tell they even used canned mushrooms as the flavor of the mushroom is more vinegar tasting. I am so upset and Uber will not refund my order. Marsala doesn't look anemic and beige. It's brown and rich sauce. If I were in restaurant I would have them take it back. I am going to call them directly.

Now, the reason for my review. Last week I had a big order. I had a small tribe to feed. Wife picked it up, came home, the food was burnt! Burnt like some1 left my order in the oven for far too long or like a reheated burnt, like if it wasn't freshly made. Things happen. Sometimes you have rookie incompetent employees. I called spoke to Carlos, the owner or mngr (the game between him and his dad as far as who's the owner is ridiculous) went ahead and gave my complaint. I took pictures. He offered to replace the order right away or to accept credit on the full order. Wow that was a positive thing. I accepted the credit. I told him to write a note in my info in the computer, which every business has. He said no need to, he'll remember. Now, a week later, I call and place my order and remind

I’ve only ordered delivery from Gianni’s and it’s always been large deliveries. Food has always been delievered on time and is delicious. I’ve appreciated the customer service where I have pre-ordered online and they have called me to confirm the order so there is no confusion.

Ordered for mothers day byphone delivery prompt good food enjoyed the garlic knots

I have never been disappointed by pizza and wings until now. Flavorless sauce, wings with more breading than chicken, and dry stale tasting tiramisu. I LOVE tiramisu and I didnt even finish it.