Gionino's Pizzeria of North Canton-Plain Township

This is my first review of this Gioninos, but we have been getting pizza here for years. It’s been a few months since we have gotten their pizza and I was surprisingly disappointed. One pizza was white sauce with bacon and it was great, as expected. The second pizza was red sauce without cheese on half bc my wife can do dairy. There was hardly any sauce on the pizza and it didn’t have much taste. Very disappointing. Not our normal experience. I will give more stars if we eat here again and have a better experience. Maybe this was just a bad night bc in the last it has been better.

Pizza was ok. We are trying to find a new spot since our favorite pizza place recently closed. One positive was that our pizza was piping hot but other than that it wasn’t anything special. I wouldn’t say it was bad but it wasn’t very good either. There weren’t enough toppings and the toppings on there were chopped so small that you couldn’t really taste them. My last bite tasted really gross, I don’t know if it was a bad tomato or what but I couldn’t eat anymore after that. I also thought it was pretty expensive.

We’ve ordered from this pizza shop regularly and always tip the delivery drivers 20%, so this was a disappointing experience. Our order was incorrect, and while the shop did admit the mistake, the initial resolution offered was only $3. About 10 minutes later, the company called back and offered to place us on a “discount list” for $15 off a future order. While we appreciate the follow-up, the discount can only be used by calling in the order and not through the app, which is how we typically order. When they called back, they were not apologetic and came across as somewhat rude. Mistakes happen, but the way they’re handled matters. The overall resolution felt inconvenient and underwhelming for loyal, repeat customers.

Update....Same AMAZING service & Food!! We LOVE it! Our Gionino's NEVER disappoints! Friendly service ALWAYS! And they get our order right EVERY TIME! Taste is AMAZING!! 💯👍 Check it out! 😊

Salads are sometimes brown with more cheese on it than salad. Pizza is always great… even when is day old dough. Love love their Italian dressing.