Gold Star

It’s a Cincinnati staple. You come for the chili that is known for the region. Of course they offer more and for some that is a good way to try and defer to something that isn’t the chili.

Food is great. The drive through takes nearly as long as just going in and sitting down and getting food and leaving. Not even joking. I eat here 3 times a week and the last month at least average drive thru times are 8-10 mins. The staff are very friendly, but I feel either they are under-staffed or the staff needs a little more sense of urgency. From my perspective, it seems to be more of a cook/kitchen issue than a server/drive-thru attendant issue. This is the only reason I didn't give it four stars

The location is tucked away, but it might be my favorite Gold Star location, especially dining in. I've never had a bad experience at this location. Tonight, our waitress, Eva, was attentive, fast, and friendly. The food was cooked perfectly. This has always been the perfect location before or after a movie. The location may look empty, but don't let that fool you. It's great!

Stopped there on my way home. Order 3 cheese coneys with mustard and onion and a five way. Asked for hot sauce with order. 1. Cheese coneys no onion or mustard on them. 2 Onions served on 5 ways ( used to be on the side) 3. Buns where stale. 4. Chili was warm at best. 5. Was only given one hot sauce packet and it was empty. 6. Worst thing saw child going in and out of kitchen area in the back like he worked there. (Maybe 10 years old.) I will never go to this location again and I am still thinking about filing complaints with several agencies.

Store has a serious issue with cleanliness and either employees are not doing their job or they are very short-staffed. Countertops and side seen from the drive-thru window are absolutely disgusting when I was handed my bag of food the bottom of the bag was smeared with chili meat cheese and it ended up getting all over my car. Unacceptable. It takes 2 seconds to wipe a countertop.