Golden Chick

Awesome experience. The fish was cooked to perfection. The crew professional, friendly, and caring...

First and last time going. Staff was rude. Part of customer service is answering questions. First time customers usually have questions. But at Golden Chick, questions are met with disdain and resentment. Order was also wrong after going over it 3 times. Also, when ordering things from the menu, I was rudely told we can’t do that. Ummm, why does the menu list it then? Are you out of the product or do I have to play games to figure out why you can’t serve the items on the menu? I’ve worked food service before, it really seemed to me more like they didn’t want to, not that they were out… but idk, because they never said anything more than that’s not an option. There was a woman working in the back yelling at the woman working the counter… the woman working at the counter was somewhat trying

I don't know the names of the 2 people working by themselves while it was busy but they did a good job. No attitude nothing but niceness while working under pressure. Some people don't care about how hard it can be trying to keep up with orders especially with just 2 peoeples GREAT JOB!

Everything was fine except the mashed potatoes. They tasted like bleach or some kind of chemical cleaner. We didn’t want a refund and weren’t going to drive back over mashed potatoes, but we did want to call and let them know that there was something wrong. The first two times we called - 7:23, 7:24 they picked up the phone, didn’t say anything, then hung up. We called again at 7:27 and no one answered. At 7:54 they finally answered - we told them the issue and the woman raised her voice and said if there was a problem we should have come up there and gotten some different mashed potatoes. We told her that’s not what we’re worried about, we’re worried they have something in them and they might need to be thrown out. She said there’s nothing wrong with the mashed potatoes, we’re not going t

Very pleasant visit! My and my husband had our kiddos with us and the staff were SO friendly! They even gave kids little chick plushies! Amazing staff!