Haagen-Dazs

Bay Shore, NY · Ice cream shop

Rating
2.9/5
★★★☆☆ 2.9
Reviews
20
Rank in Bay Shore
#171
of 187 restaurants
City Percentile
6%
rating percentile
Address
Haagen-Dazs, 1701 Sunrise Hwy #9118, Bay Shore, NY 11706
Phone
(631) 968-9600
Website
www.icecream.com
Status
Closed · Opens 11 AM

Haagen-Dazs is a restaurant located in Bay Shore, NY. It is one of 187 restaurants listed in Bay Shore. Its 2.9-star rating is slightly below the Bay Shore city average of 4.3 stars. There are 10 photos associated with this location.

Hours

Saturday11 AM–9 PM

Customer Reviews

★☆☆☆☆ 1.0 michele barajas · Jan 2026

Both girls had ugly attitudes. I asked for a special sundae, and the girl said no, which I thought was weird. Then I asked for a scoop of chocolate, and she started giving me something else. When I told her that wasn’t what I asked for, she got mad and gave me an extremely small scoop of what I did ask for. $20 for two small ice creams.

★☆☆☆☆ 1.0 Alison Calderon · Aug 2025

I had a very disappointing experience. I was given something I did not order, and when I pointed out the mistake, the cashier—a blonde-haired woman—told me she could not prepare what I actually wanted because she gets charged for it. This was despite the fact that she never asked me for my order in the first place. She refused to make the correct item and said I could not get my money back, speaking with a poor attitude the entire time. This is unacceptable customer service, and I will not be returning.

★☆☆☆☆ 1.0 Tanaya Ulysse · Jun 2025

This place has disgusted me not once but twice. The first time is when an employee of the store next door was pepper sprayed by shop lifters and they refused to give her milk stating “the manger won’t allow that” and still refusing even after offering to pay letting the poor girl roll on the floor in pain. Today I go to get a scoop and decided to up a size to save some for later. I watched as she weighed the ice cream after scooping to make sure she was giving me an exact amout…watching her go back and forth to shave some off to get the weight to a T was offsetting but it’s business I get it When she rang me up I asked for a top to which she checked with another employee and they both tell me I can’t have one. They stated ”the manger said we are not allowed to give out tops anymore”. Whe

★☆☆☆☆ 1.0 Lauren Steer · Jan 2020

No prices listed, no receipts given. A kid cone with sprinkles and a small 1 scoop cone with sprinkles which was so tiny that it didn't sit above the cone (it sank inside it) was $14.88. They are crazy. Definitely not going back.

★☆☆☆☆ 1.0 DAYANE NICOLAS · Dec 2021

Just went for a simple water and a red bull employee said the water was $1 and red bull $3. I handed $1 first for the water and then $3 for the red bull and employee said i didn’t and did not give me the water!!! A simple $1 i see by the reviews this location has horrible customer service, employees can’t remember or can’t do math !!!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Ice cream shopDessert shopRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.