Haagen-Dazs® Ice Cream Shop

This visit was interesting but not in a positive way. My group knew what to expect about the ice cream, which is good and with different tasty flavors. The atmosphere is standardized and does the job, everything fine. However, the person helping was in a bad mood and all of us where surprised. Yes, it was ~20min before the location was scheduled to close but if that person was serving scoops for a standard verson during standard working hours there was no reason to act unfriendly and almost rude. Maybe that person was having a bad day but anyways...

Friendly, patient and courtesy service. Delicious variety of flavors and family friendly.

Delicious ice cream with great service! We came in with our big family and were helped out wonderfully by Carolina Great location!

I had a very unpleasant experience outside this store during a photoshoot on Miracle Mile. While standing on the public sidewalk, my model was smoking as part of the scene. A man came out of the Häagen-Dazs shop claiming to be connected to the store and very rudely told us that smoking was not allowed within 25 feet of the entrance, even though we were on a public sidewalk. He was disrespectful and made the situation uncomfortable in front of my client. After entering the shop later, I did not see him again, so I am not sure if he was an employee or someone associated with the business. Either way, I strongly believe the store should ensure that anyone representing them behaves in a professional and respectful manner. I hope management takes steps to prevent similar experiences for others

Top notch service! Shana is very attentive and provides excellent customer care. Great job!