Heavenly Donuts

I stopped by Heavenly Donuts around 5 PM and had a really great experience. There was still a pretty good donut selection, including my favorite-the bacon maple-as well as classics like old-fashioned. While I wish there were even more options that late in the day, I totally understand they were probably making more for the next morning. What really stood out to me was how clean the place was. I've honestly never seen cleaner windows or floors at a donut shop- you could barely even tell the windows were there, that's how spotless they were. The whole shop was extremely well-kept. The staff was equally impressive. There were two people up front who were both really friendly and efficient, even while one of them was patiently helping an older gentleman who had a lot of questions. They still

Soooo yummy! Get the puffies!!!!! Omg the bagels and homemade im assuming homemade because its so good cream cheese! It's so light and fluffy! The puffies are FULL of custard that bursts within your mouth enveloping it in the most scrumptious heavenly taste. Without being oily the doughnuts and custard are top quality and I've had a LOT of doughnuts! Way more than one needs, but you only live once! The atmosphere is very nice, and the lady at the front counter was extremely kind, helpful, and patient. If we were local I would absolutely come weekly! However whenever we stop by we will definitely be grabbing some heavenly doughnuts.

Employees always make it seem like you're inconveniencing them by ordering. They act as if I'm knocking on their home front door ordering doughnuts. I ordered a breakfast sandwich for the first time and the lady mocked me for not knowing the options. It was almost enough for me to just say never mind and leave. Also, the breakfast sandwiches are microwaved and doughnuts aren't what they used to be. They're not bad, but there are definitely better options in Redding.

I have mixed feeling about this place. Coming from orange county where there is a donut shop at every corner and they are actually fresh and warm top quality donuts. This place is slight let down. Its the nicest donut shop in redding yet the customer service has been lacking quite a few times and i got attitude for wanting to buy donuts. If i go throught the drive through and make an order and buy one thing its always great no issues. Its when i walk in to buy a large quantity for my coworkers do i get an issue. Ill get donuts i didnt order. Theyll roll their eyes and rush me through the process and not show me what i ordered. Ill ask for boxes instead of bags for presentation and even that is an issue but theyll do it after making me feel like i was an inconvenience to them. I wouldnt hav

Juul (sorry if I spelt it wrong) was absolutely amazing working drive-through and the front. We were a walk in to the lobby for a heavenly dozen. Super busy and she still made time for conversation, truly great customer service. Thankyou Juul I hope your working next time we come in too!