Henry-Martinsville Health Department

I have never wanted to post a review onto this website. However, I am still fired up about my visit today. Sheila is very rude. She has made me feel completely embarrassed and I really don’t think she should be working as a receptionist. Usually, I don’t like to complain about anyone but I am so sick of the attitude every single time we have a visit there. Today was my last straw!

Giving 2 stars because Kristy was awesome, super compassionate and nice to me. I would say be ready to deal with the rudeness and attitude of Sheila. She took my name down wrong and try to place the blame on me. Granted I did forget some paperwork and did not bring my baby because I was not aware I needed to bring her. I am a new mom and new to all of this. She was very rude and hateful. I would rather go without than ever have to deal with her again. Henry county do better. I refused to let her bring me out of my character, therefor I was crying in the waiting area and Kristy’s office because of how hateful and hurtful she was being.

I’d rather struggle than ever step foot back inside that building. The rudest white lady I’ve ever dealt with in my life. And from other reviews I’m not the only one complaining about the rudeness.

This office is definitely in need of major help! The lady Sheila, who runs wic, hung up on me because she wanted me to lie about my birthday being 3 year younger. She made a mistake in the system and when I wanted to confirm I need to lie about my age from now on instead of them adjusting my birthday. She got an attitude and said it wasn't a lie I just need to say my birthday is 3 years younger.........WHICH is a lie. Not sure why that was impossible for her to admit. Which by the way I called Richmond offices. Not only did they explain how unprofessional that was of her but that it's a simple change in the system and they weren't sure why she was being stubborn and hateful. She canceled my daughter's wic card because I didn't want to lie to the government about my birthday. I've had good

I have had so many issues with the wic office. My daughter was on wic then they made me a phone call appointment to renew it they scheduled the call for 7am they don’t open until 8am I waited for 2 hours for them to call and once I was away from my phone for 2 minutes they call and when I try to call back the second the phone stopped ringing I couldn’t get ahold of anyone!!! Anytime you call about wic you will never get an answer and if you do they go through everything then say someone else will call you to finish and you will NEVER receive the second call to finish. This is ridiculous as a business who is supposed to help people y’all are very terrible at helping people. I will give it 2 days supposedly I will get a call back in 2 days at most and if I do not I will go in person and will