Hong Kong Chinese Restanrant

I’m new to this neighborhood. Today I went to pick up my kids from school. Next door had a restaurant so I got some food. The lady was really nice, good service. I got the combination plate of chicken with broccoli and it come with an egg roll. My kids I got chicken wings with french fries. They loved it and I’m full.

There was a hair in my food 2nd time by the way idk what made me want to get food from here AGAIN

I’m keep giving this place a change because I’ve been going there for years and the food always tastes good but it’s fell been few times since I find something in my soup so it looks like I won’t be going back there again

Where do I even begin? This is my first review ever, and I’m not the type to write one—but the experience was just that bad. From the moment I got on the phone, I could tell they were trying to rush me off. No patience, no courtesy—just get the order, hang up, and move on. Maybe that’s why they messed it up in the first place. I ordered boneless ribs. Pretty straightforward. What shows up? Bone-in. When I called back to have it corrected, they not only refused to fix their mistake, but the guy on the phone had a nasty attitude. Completely unprofessional. If you screw up an order, own it. Don’t double down and try to make it the customer’s fault. And to top it all off, the dude had the nerve to get disrespectful. They are quick to confrontational but the moment you match it they folded up

I never usually right anything I can say I grew up eating here but unfortunately I can say that the custom service is terrible. The way they yell at there’s customers make false promises of fixing the food and they catch nasty attitude instead of listening to the customer. They have no professionalism their food is hazardous. As a New Yorker I can tell you anyone visiting New York please don’t get food from there because there food isn’t good. They rush there orders over the phone get wrong and can’t take responsibility and in person the place is dirty. I can say from personal experience I was disrespected when one the workers she cursed me out on the phone and had little to no patience when making family order . Even when I would make order for my self there was a man who likes to rush h