Ichiban Express

I ordered a sesame chicken, chef special today at 9 pm, and after waiting for my order, was disappointed to find it microwaved. Rice was likely fresh tho Edit: After giving it another shot, I ordered the steak bowl and a sushi entree. Tampa. Mm, great taste and fresh! Unlike last time, I was very satisfied!

The food was not as good as expected and felt a bit over-hyped. While the portions were very generous for the price, the flavors didn’t taste authentic. We decided to dine in since we live a bit of a distance away, but we had to ask for our table to be cleaned before sitting down. Unfortunately, this visit didn’t meet our expectations, and we won’t be returning.

My family and I wanted to order some shrimp fried rice for dinner so we tried this spot… Pros: Dinner portion size is generous Food was delivered hot and fresh to order Food was prepared quickly Great customer service Cons: Restaurant is located in such a busy area The food was good but not quite the authenticity I was looking for. 9/10 overall experience

I’ve been coming to Ichiban for over a year, and it’s been my go-to most days last year and this year. It’s probably been 60% of my meals this past year. Even after moving to Stockbridge (30-45 min drive through traffic), I still make the trip because no other local hibachi compares. Most of the time, the food is great and staff is friendly. But there are quality issues occasionally, or the food comes out unseasoned where you need the yum-yum sauce. Sometimes the rice is mushy too. I’ve even found a hair in my food once. How is bringing that to their attention complaining? They made the mistake. My order was missing items. When I called from home, the cashier was dismissive while I explained and would only offer reheating instead of remaking initially. In person, the girl with the septum p

Not only is the food quality dependent on if you’re physically there or if you order online, they will absolutely lie to your face about ruining your order and gaslight you into believing that you don’t deserve the food to be remade after a while they’ll give up and attempt to remake it, even though the only thing you asked for in the beginning was a refund. Please tell me if these two things look the same.