IHOP

Stopped here on the morning of NYE, Francis was the best server I've ever had at IHOP, at 1st I was disappointed to see the space heater everywhere, but then I seen the effort they took to do their best in the situation. The food was EXACT to special order, ontop of accommodations for extra cream and sugar as needed for my coffee, She was busting her tail, ontop of every tables needs quickly, almost never took a breathe. Very prompt. Very generous with manners. Above and beyond. Completely made my breakfast better than walking in expectations.

This location had excellent service. The waiter was attentive and checked on us often without over doing so. The food was fresh, hot, and very tasty. The steak was tender too! My guy loved his strawberry waffles. As for the atmosphere, it was very clean besides the food I smelled bleach as soon as we entered..In fact I'd have to say that this is the cleanest IHOP I've ever been in! I was shocked about the overall service. Hands down 5 stars!

I can't review the food quality in this review since no one could be bothered to wait on me and my wife! We were seated in an obviously little used section of the restaurant. We waited fifteen minutes waiting for a waiter or waitress to come to the table. During this time a woman visited other unoccupied tables, yet she never stopped at ours! When we finally realized that we were being purposely ignored, we got up and left. The gentleman who seated us saw us get up but made no effort to ascertain why we were leaving. My wife and I are disabled, with her needing a wheelchair and my having leg weakness resulting from spinal fusion surgery. It's not easy for us to get around, but we make due. If we had know that this IHOP had no intention of serving us I would have never gotten my wife's whe

I am very concerned about the cleanliness and sanitation of this restaurant, the lobby floors were dirty and unkept and the men's restroom was extremely FILTHY and smelled awful ,and I want try to describe here the condition of the toilet and the sink was very dirty as well, but the final reason we left and won't be returning is that there was Cockroach climbing the wall in our booth. We brought this to the attention of the person that served us but she seemed unconcerned and said she would pass it on to the manager. Given the restaurant's condition, I didn't feel it necessary to pursue the matter further.

We had a bad experience today. Food is good but the service is bad. Waitress' attitude is not nice. She did not give water even after asking. She forgot to bring the order of tresleches pancakes but brought the check. When we asked she said that she already brought pancakes but missed to put sause on it. I have to explain that she didn't even bring those pancakes. Then she realized and said sorry, its not my mistake. When she finally brought them, she did not even give them to me. She just gave them to my kid. Very first time facing this type of experience, very disappointed.