IHOP

Our family is dining into so many IHOP in so many different locations, and this location experience is not worth it it's a very unhappy and unfortunate bad experience, which i think is not the IHOP standards We order strawberry shake which server bing less because they run out of sice cream also the tea pot is dirty and empty We also ordered some ramadan deals As well they run out We order qasadia, which tastes not close to qasida as well on orderded chicken tender, which with mozzarella and onions fried i overcooked and dry I don't understand why the quality goes so worst No one welcomed us in-store as well after we inside the sitting area they told us please we choose where we like to sit Any way not recommended i travel from Brooklyn and have some work there and we stop there which i

This ihop has been great every time I dine in , I have been a customer for years , but after today, with the way I was treated by the staff member attending to the take out order and the most of all rude manager. I simply put a memo, to add chocolate chips on my buttermilk pancakes, because the seperate option for it wasn’t showing at the time. I come in and I get hounded you can’t add the extra topping like that. I apologized and explained option was showing at the time. She proceeded to call the manager, which then didn’t even start with good morning or nothing, then proceeded to look at receipt and said with an a bark of a attitude, you want chocolate chips on pancakes you gotta pay for them . I said I had no issue paying, wasn’t done on purpose either which I explained to the staff mem

I just want to say my problem with this place is not with the staff or the food which were great but with the condition of the restaurant. This place is not in the best condition and i'd swear it has not been updated since the last time I was there back in 2019 even then it was not so great. So I do believe the pictures of the worn out floor, stained ceiling tiles do speak for themselves.

NO HEATING working at all. Staff notified us in advance and i felt so bad for them to endure these conditions on days like this. I took my wife to eat at IHOP something we used to do ages ago all the time. We tried to sit and bear the cold thinking the warm food and coffee would help. After 30min it was very difficult to continue so we ate fast and took our pancakes home. Staff was gracious and tried their best. They were freezing and this isn't right. Please fix this place ASAP please for everyone's sake.

Called an order in for pickup. Manager was rude and refused to accept a Visa debit gift card for payment - he did not even try, and insisted that they do not accept these types of cards, citing that the system will not accept it. I use these everywhere else with no issues. As a business owner myself, this makes absolutely no sense unless the only concern is chargebacks, which can be mitigated by taking down a driver license and ID number, which I have done in the past. Will be writing a letter to corporate and Advising the franchise owner as time allows. This manager needs retraining..