IHOP

Today is Christmas! I invited my family for breakfast and when we received our food there was long pieces of hair right on top. In my Mexican Thres Leches pancakes and my sister n laws big breakfast burrito. All of the waiters and cooks have their hair loose. No hair net & no concern for the food. Come if you like hair in your food. This location is concerning.

Pretty standard IHOP experience. The food is fine and cooked the same at each location, just about. Service experience this time was pretty atrocious. Granted we had a larger party (12), but we waited 45 minutes for our food. Then, when our food finally arrived, we were missing a dish. That dish took another 15 minutes. It tasted fine, but clearly was a rush job (cheese wasn’t melted, ingredients were just thrown on). They were gracious enough to remove that dish from our bill, and were accommodating in other areas (adding chocolate chips, bringing us more syrup for the chocolate milk). Not in a hurry to go through that again. We were there around 10:00am, so not the rush hours. Smaller parties observably had a better experience and faster service.

Weekend crowds, a bit too busy and overcrowded in seating area as expected. Food was good and our server was great and as fast as she could be according to circumstances. We went on a Monday now, and it was much better and quicker. We enjoyed our food a lot.

The quality of the food has surely gone downhill. Our waitress was trying her best, despite how busy the place was. Parts of our order was forgotten. My food came out after everyone else had already started eating. We were never checked on for refills. It was the waitress that rang us up that I want fond of, she was snippy, dismissive, and rude. Her, "I didn't make the menu"... Fortunately we will never be in the area again so we don't have to visit this location again.

I got the breakfast burrito that comes with hash browns on the side, etc. Good meal was not expecting the salsa to taste a little bit sweet.