IHOP

The food and service here was gross and when I called to complain the general manager Mary hung up in my face. After telling me I had to bring the food back to get a refund. Not sorry for my experience or that the order was wrong. Or that gas and time was wasted or her staff served this disgusting food while she was on shift. Old cheese and undercook food. Needless to say Mary no worries I will never spend another dime at the Riverdale IHOP. The health department need to be up in there!!

Valerie and Hawa were great hosts! They were very attentive and incredibly helpful while assisting me with my to-go order. They made it easy to add more items and made sure everything was handled smoothly. Excellent customer service, thank you both!

I was seated quickly, and ordered the French toast combo. The French toast was delicious but I didn't like the eggs, potatoes, and turkey bacon. I had to wait awhile to express this concern to my waiter because he didn't come by. When he did take it back to be fixed it still didn't taste any good so I didn't eat it. When my waiter came to collect the check he asked how was the food and as I was explaining that I didn't like the sides he began to walk away as I was still speaking. He didn't say anything back regarding my feedback. I was better off just buying the French toast by itself and saved the money. Initially, before receiving my food, as I was looking at the menu, I was considering coming back for lunch or dinner since there are many options. However, after my experience I'm not s

Our server greeted us promptly and let us know she would return to take our order after assisting another table. We didn’t have to wait long to place our order or receive our food. She was attentive throughout our visit and made sure our needs were met. I requested a to-go container and brought most of my omelet home. The following day, while eating the leftovers, I noticed black, stringy material in the food. Upon closer inspection, I found more of the same foreign-looking matter mixed in. I immediately threw the food away. Seeing it made me feel sick and very concerned about the food preparation. Update: The District Manager reached out to address my complaint. She apologized and advised that they are investigating what went wrong. In addition, a return is being processed back to my car

Crowded for a Sunday, as expected. Food was great, service was good. Wish they bring back the flavored syrups, but you can ask for warm syrup though.