IHOP

Sumter, SC · Breakfast restaurant

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Sumter
#142
of 234 restaurants
City Percentile
26%
rating percentile

IHOP is a restaurant located in Sumter, SC. It is one of 234 restaurants listed in Sumter. Its 3.7-star rating is slightly below the Sumter city average of 4.2 stars. There are 10 photos associated with this location.

About IHOP

Dine at IHOP® on Broad St in Sumter, the home of pancakes and delicious breakfast, lunch & dinner near you with breakfast delivery and takeout available. View hours, specials or order online.

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Ms. G · Nov 2025

Love this place. The cook came out to see if we like the food. We had a large party and our server made sure we got everything in a timely manner. He was a lot of fun!!!

★☆☆☆☆ 1.0 Klaxy · Dec 2025

Horrible service. Horrible wait. Servers were slow and careless and obviously didn't want to be there and didn't care about perceptions at all. I waited thirty minutes to get seated and there's only two tables occupied with two waitresses. Garbage service. Atmosphere was fine for a shitty corporate chain. Dirty floors. Music was too loud in the waiting area. Food is always the same. Fine for the price.

★☆☆☆☆ 1.0 Brittany Cheek-Valdaliso · Jan 2026

Will not be coming here. Took a few bites of food and found a hair. Some of the workers were unprofessional and seemed to be standing around on their phones. However, our waitress was super nice and helpful.

★★★★★ 5.0 Shelby Pearson · Feb 2026

Our server Cody was absolutely amazing !! He made sure our drinks were never empty, our food came out at a decent time, and checked in regularly to make sure we had a great experience. Even though it was busy and he was running different sections, he still made sure to give everyone excellent service. Great food and atmosphere

★★★★★ 5.0 Hanton Services, Inc. · Feb 2026

I had some reservations about this location based on the reviews I read, which mostly focused on the service. In today’s world, where instant satisfaction is often expected, I can understand those concerns. Many businesses are still navigating the aftermath of reduced travel, and I recognized that this could be affecting service levels. I do think IHOP faces challenges at this location, particularly when it comes to retaining staff due to low pay and a lack of recognition. However, during our visit, my family and I experienced fantastic service. Our server, Miss Antoinette, was not only well-versed in the menu but also delivered exceptional service despite being the only staff member present during a busy time. She managed to assist multiple customers with grace and professionalism. Kudos

Accessibility & Amenities

✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Breakfast restaurantAmerican restaurantBrunch restaurantDinerFamily restaurantLunch restaurantPancake restaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.