IHOP

This is my second and last visit here . Yesterday I went with group of friends and right from server till the food it had been unpleasant experience.We checked the online thingy which says the kids eat free but they happily denied it as they said it’s not valid in their location so we ordered bunch of burgers along with vanilla milk shake. The quality of milk shake was so degraded that it was extremely sweet for the kid to have it and even after repeated comments on it , server mentioned they will provide something else in place of it and after few minutes her manager denied that request as well. The customer feedback is not taken in account and the way server behaved was unimaginable. We are never visiting this location again where customer feedback is not considered and specially the kid

Great dining experience here! We had brunch with five people and the staff were awesome!! Food was prepared quickly and was hot and delicious. Maybe it's just the Christmas atmosphere, but everyone was in a great mood including every customer I watched going in and out the door.

We went in for an afternoon brunch. When we arrived, it was a little bit busy, but that was kind of expected for Saturday. We got sat right away in a booth and we were greeted by her server. Everything started pretty nicely. I think the best part for me is that they allow you to keep the whole container of coffee. If you do order one, which as a coffee lover is glorious. We both ordered omelets. My husband had Colorado and I order the steak omelet, but I thought it was kind of weird that when I asked for certain things not to be on the inside and be put on the side, it was not accommodated. I was charged as an extra item instead of an individual item, that was already part of my meal. It was delicious but our server never got us water as we waited and waited for her to return. And she

This iHop has deteriorated as years gone by. Not the quality and experience when I was taking my kids to IHop years ago. Fast forward and we are here with our 5 yr old granddaughter. Food was mediocre but not bad. Service manager was attentive and genuinely concerned everything was OK..she saved our experience as the waitress did not present a friendly manner(hope it's not her regular demeanor)..the 55+ menu is 50% less food at a 40% reduction in price..eg breakfast sampler 19.99 > 11.99

Wow what a horrible experience at this location. I have never received such had service at this location until now. Pilar was so rude and passive aggressive. She needs to work on her attitude and provide better guest service. The service definitely has gone downhill from here. We were only given plastic forks and knives to eat our food with. What restaurant does that?! I would try a different restaurant or the ihop in Newark.