Imperial Garden Chinese Restaurant

My sister and I had lunch here for her birthday and we loved it. While some items were didn't like for our personal tastes and preferences it was overall delicious and reasonable priced. Shout out to Ying for being an amazing server! My sister does not like spicy food, and Ying explained what items they could accommodate to not be spicy for us. She was very personable and we both left with smile on our face from our encounter with her. My sister and I already have plans to visit again the next time were in Charlotte!

Good food for decent price. no waiting observed during weekdays lunch hours. You can also customize your oder based on original menu selection.

Overall Rating: 4.9/10 This dining venue offers a unique interior design but struggles with service and food execution, leaving room for improvement across various aspects of the dining experience. Atmosphere: The restaurant presents a unique layout with distinctive panda-themed tables that add character to the dine-in area. However, the front desk setup gives off more of a takeout vibe, which might confuse expectations for new visitors. Service: 3.4/10 Service appeared overwhelmed despite a manageable crowd, indicating possible issues with staff efficiency or organization. The delivery of food was delayed, and the complimentary wonton shells provided were stale and unappealing, detracting significantly from the dining experience. Food: Appetizers: 4.9/10 The appetizers were underwhelm

This place is just "meh". We ordered both the hot and iced tea and both had a very odd aftertaste, so they were sent back and we stayed with water. The complimentary chips were tasteless and the duck sauce was watery. The crab rangoons were mostly overly fried dough. The entrees were small portions and we both left hungry. The waitress was pleasant. The hostess/cashier was loud and on auto-pilot as she kept telling people to have a good "night" when it was only 12:30pm. We do not recommend.

We have frequented this place quite often because we thought it was the best Chinese in town. I repeated my order twice to the person over the phone, who clearly wasn’t paying attention. So not only when we got home with our food did we notice the order was wrong and she did not give us an extra side of pork fried rice, The beef and broccoli, was mainly broccoli. My husband called up to get it rectified, but sounded like the manager couldn’t be bothered. Won’t be ever coming back here again.