Imperial Wok Chinese Restaurant

We used to order from here all the time. My pregnant wife was looking forward to her spring rolls all day. We ordered our meals and she specifically ordered vegetable spring rolls, right in front of me. Not only did they not bring the spring rolls, but when my lady called them back, the woman argued with my girl over the phone and told her she did not place an order for the spring rolls, didn’t apologize, didn’t try to make it right and was down right nasty. Theres to many asian restaurants to treat your customers like that. We will not be ordering from them again. If you’re looking for quality customer service, this is not your place. The food is OK.

The lady who answered the phone when I tried placing an order for delivery was so rude ! The platter I attempted to purchase is listed as $13 so I had asked her is there a minimum for delivery she said no that she’ll take care of it and proceeded to say the total is 18 so I asked her why is the total 18 if it’s listed at 13 instead of clarifying she hung up in my face twice. Then when I called back and asked her why do she keep hanging up in my face she then stated “ how can she help me” I don’t even want it anymore. Never had a place constantly keep hanging up in my face for no reason

I have been ordering from this location for over 10 years , never had any issues and food was always good. Last night I ordered pork fry rice , and I enjoy the food without checking it because I know it’s good , As I was chewing I noticed something is more chewy then it should be , I spit it out and it was raw meat! I looked over the rice and found a bunch of raw meat in it . Sad to say the place is going downhill . The lady is very nice but this is a health hazard.

We ordered shrimp and broccoli, half chicken with pork fried rice, and shrimp egg rolls. After taking a few bites of the food, we noticed it started tasting funny — the broccoli especially had a strong acetone-like flavor. That’s when we looked at the shrimp and egg rolls and saw egg roll looked old and had white spots on them. We realized the food was spoiled, but by then we had already eaten some. A few hours later, we got very sick.

Posting this without finishing my food. Flavor was great, I ordered the shrimp and scallops. Great price, great flavor...but....found a piece of plastic and pulled a long hair out my mouth from one of my bites. That was gross. I get that you cook a lot and cook fast, but some more care in handling food and hygienic practice counts as well. Hair nets and lord only knows what package that plastic came from, but it certainly shouldn't be an ingredient. Grossed out, won't be ordering from there again.