Izumi

This restaurant needs to hire more staff. My friends had made a 6:30 reservation for six people on a Saturday evening and we were not sat until 7:10. It was clear they only had three wait staff for both their hibachi and regular tables. The hibachi chef was by himself, having to speed through his work and juggle two tables at once (cycling through a total of seven tables who had all been sat before us). The food we didn’t receive until just before 9:00, as a result, was super buttery, to a detriment. This place has so much potential—they need to review their priorities and prepare for a busy evening.

Let me just start this review by saying the 3 star review has nothing to do with the food. Had I ordered for take out, I probably would have given Izumi 5 stars. We ordered steak and shrimp, and kids steak meals, was asked if we wanted noodles with our order and we all said yes. The chef came and cooked our meal, the chef put on a good show and the food was great. Steaks and shrimps were soft and perfectly cooked, the rice was flavorful, the vegetables were good, as were the noodles. After the meal, we receive the bill and found out each of us who got noodles were charged 5 dollars per meal for noodles. Not a big deal, but wasn’t communicated to us at all. I then give; who I believe was the owner, my credit card to pay for the meal and she took it upon herself to add a $39.99 tip.

The staffs were nice and very friendly. However, the menus were a stacked of paper and so dirty, with food stains and leftover rice in it. I hope they have a better presentation of the menu soon. If you order sushi rolls or sushi entree and you want your personal plate with the sushi you ordered, you may need to tell the waiter or chef to place it separately per order. Because they put everything on a large plate. It is not convenient at all. It may not be a good idea to have a business dinner. We ended up just ask for an extra plate to separate by ourselves.

Good food. Nice people. No wait. Saw many take out orders.

When we arrived, restaurant was under half capacity and server tried to set us at a hibachi that “would not be used, food would be cooked at a different table” and when we asked to have a hibachi chef cook in front of us the hostess/server got frustrated and started acting hostile toward us so we left. Horrible service, would not recommend this place.