Jack Chen II Restaurant (Springfield)

My kids are very picky for Chinese food! We’re from NJ so we’re used to a certain taste! This place by far has won us over. Delicious food! Excuse the pics the kids tasted the food and dug in immediately lol! Plus extra sauces were included and we loved it! 5 stars for us!

This is BY FAR the BEST Chinese food in Springfield! Always fresh, delicious, not greasy, great portions, and fairly priced! I have been ordering from them for a while now and have tried LOTS of other places & Jack Chen reigns supreme! They totally made our Christmas eve! Great restaurant, never a mistake on any of my orders, fast & efficient delivery. LOVE THEM! All the stars!⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Ordered food last night online for delivery. According to their website food would take 55 minutes to arrive to my surprise food arrived technically in 25 minutes but............Worse food ever!!!! 😫 🤮🤮 Food looked old. Overcooked. Not even hot. Seemed that the microwave it. Disgusting!! I couldn't even eat it I tossed it in the trash. Thank you Jack Cheng for stole me 25 dollars. By the way, I took my time to read bunch of reviews about other people having the same issue with the food not being fresh at this point...Shut down your business and stop stealing people. People work hard for their money in this country

Jack Chen has been hit or miss for us over the years. We ordered delivery last night and they forgot my daughters rice. I called right away and they said the person who handles online orders will call me back. No one ever followed up or resolved the issue. All the food was super disappointing- general tso's chicken was hard and over cooked...beef sticks dry and weird aftertaste, chicken fingers mushy. Definitely won't be ordering from here again.

My daughter ordered food for us and 3/4 of our meals were still raw