Jack in the Box

Just picked up late lunch from here. Staff was rude. The window employee was on her phone while serving us. I confirmed my order with her when I got my receipt because I didn’t see the charge for cheese and she confirmed yes, I added cheese. So after waiting an extended period of time I got a “spicy chicken sandwich” with no added cheese or extra mayo (no mayo at all) and the two tacos were undercooked and mostly lettuce. This is the worst food and staff I have ever encountered here.

Went today and got my kids favorite. A Oreo milkshake and an 8 piece nugget , I believe she said her name is Misty and she has awesome customer service sometimes when I go employee say that the milkshake machine is down but every time Misty is there, she makes The Oreo milkshake with no issue and she makes it really good and my son was very happy with how she made the shake. She even went above and beyond and sprinkled some Oreos on top. Lol, but every time we go and she’s there, she always has a smile on her face and great customer service 👍🏾

Stay away from this place. Severely understaffed, unresponsive, and untrained. I placed a mobile order here last Sunday. Order was estimated to be ready in 10 minutes. I arrived 10 minutes later and sat in the drive thru for 50 minutes. When I finally got to the window I found one associate working, and that my order was not ready. They were still waiting on part of my order. With 2 upset kids in the car I asked to be refunded for the item not ready and just get the rest of my food so I could leave. I was told the associate didn’t know how to do that and would have to get someone from the back to help her. I told her not to worry about it. She then went back to running the counter. She was handling money and food back and forth with no gloves and no hand washing. She was also chewing gum a

Me and my mom had just gotten off work and wanted some food, almost no one there so we went to jack in the box and waited 20 minutes and there was someone behind us. The drive thru person said the wrong total after we even asked if he added everything. When we finally got to the window we got our food but he hadn't even made my ONE drink yet. In the 20 minutes we waited, it was supposed to be no ice yet i still got ice to. Do better.

You can't beat those sinfully delicious Jack in a box tacos. This location had exceptional service. There were two ladies working the drive-through, and they were both very friendly and insured they got my order just right and that I had all the sauces, dressings, etc to go with it.