Jack in the Box

Decatur, TX · Fast food restaurant

Rating
3.4/5
★★★☆☆ 3.4
Reviews
20
Rank in Decatur
#43
of 78 restaurants
City Percentile
7%
rating percentile
Address
Jack in the Box, 900 US-287, Decatur, TX 76234
Phone
(940) 627-7325
Website
locations.jackinthebox.com/us/tx/decatur/900-s-highway-287?utm_source=google&utm_medium=local&utm_campaign=google-local
Status
Closed · Opens 6 AM

Jack in the Box is a restaurant located in Decatur, TX. It is one of 78 restaurants listed in Decatur. Its 3.4-star rating is slightly below the Decatur city average of 4.3 stars. There are 10 photos associated with this location.

About Jack in the Box

Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of... More

Hours

Saturday6 AM–2 AM

Customer Reviews

★☆☆☆☆ 1.0 Chung Hang Chan · Dec 2025

The place is very dirty. The tables were full of crumbs and condiments, and the floor was wet. However, the workers didn’t seemed to care. We asked for lid and napkins, and the staff said they were out. We had to use paper towels from the restroom instead. The burgers were dried. To be honest, this is my last time coming to this Jack in the box.

★★☆☆☆ 2.0 Kylnee Blehm · Aug 2025

I was really craving Jack in the Box and was feeling chicken tenders. After I received my food and left the drive through I got home to eat and let’s just say when I opened this box of tenders it shocked me… I seen the most atrocious chicken tender of my life. There was 4 good tenders and 1 horrible one it was so bad I had to take the others out just to show this. Let’s just say I won’t be visiting here again after this incident!

★★★★★ 5.0 Mustang 6t · Feb 2026

During the last winter snow storm this place was the only one open an keep my belly full I really appreciate that even in bad road conditions they stood on business W

★☆☆☆☆ 1.0 Frank Chavez · Jan 2026

I am writing about my most recent online order from the Jack in the Box, as well as an ongoing issue I continue to experience at this store. I ordered three (3) 12-taco boxes online. When I arrived home and checked my order, it was incorrect: • Two boxes contained only 6 tacos each • The third box contained only 8 tacos What makes this especially frustrating is that this is not the first time this has happened. Almost every time I order from this location, something is missing from my order. At this point, it feels less like an accident and more like a pattern of carelessness. Additionally, the two employees working the front of the store during my visit appeared disengaged and careless, which likely explains the repeated mistakes. Accuracy and basic attention to customer orders should

★☆☆☆☆ 1.0 Derick Allen · Dec 2025

They charge for dipping sauce with chicken nuggets and strips. Why are they not included in the meal? On top of that they didn’t even give them to us.. The staff doesn’t care about doing their job had to look and see what they had and what they carried. On top of that they don’t have any diet soda’s at all. Really? I will never be back to this location again!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Fast food restaurantAmerican restaurantBreakfast restaurantChicken restaurantDessert restaurantHamburger restaurantDelivery RestaurantMexican restaurantRestaurant

Top Restaurants in Decatur

NameRatingReviews
Sullivan & Grantham, PLLC★★★★★ 5.020 reviews
Holy Sheet Cakes★★★★★ 5.020 reviews
Dunn Rite Cafe★★★★★ 5.020 reviews
Family Meal Neighborhood Eatery★★★★★ 4.920 reviews
Eagles Paleteria & Shaved Ice★★★★★ 4.820 reviews
By The Grace of Coffee★★★★★ 4.820 reviews
State Street Pizza Company★★★★★ 4.820 reviews
Butter Bean Baking Co.★★★★★ 4.820 reviews
Barbanera Pizza Co.★★★★★ 4.917 reviews
Trinity Street Restaurant and Bar★★★★★ 4.720 reviews

This listing is informational. Contact the business directly to verify credentials, services, and availability.