Jack in the Box

Legitimately every time I come through lose Jack in the Box whether it’s in person or in the drive-through my order is not only messed up with the staff is completely rude. I’ve tried to address this issue more than once with the management on staff. I’ve tried to give them more than enough attempts with me coming back most recently today I came through. I tried to explain that I was looking for a specific item. The gal behind this screen was rude simply just overall that somebody that I would like to deal with ever again you’re in the customer service field for a reason please act as though you’re here to serve the customer. 2/1/26- Roughly 145 in the afternoon

Not sure who manages this location, but the food is horrible. I paid 20 dollars for 3 separate items that were un edible. I threw it all away. The manager and Jack in the box executives should be ashamed of themselves. Not sure what is wrong with people who work at fast food places. If you don't like your job and can't do a good one, go find something else to do. The public didn't create your life, YOU DID. Don't take it out on the rest of us. You all can do what Elon posts occasionally on his X platform. IYKYK...

Management offer better training!!!! I see why this store has low ratings Victoria A, the manager is just as nasty as her employees. She got offended because after I spoke to her two different times for the same order, one of the cooks came from out of nowhere and asked me what was wrong. All of this is on camera so there's no need to make it up. I guess he was going back to his shift and she got mad because I expressed to him my issue . Had to ask the employee behind the counter to put gloves on while he made the food. Employees please remember disposable gloves are disposable change them as often as possible. If you're going to wipe up something before you go to touch food change your gloves. Stop being lazy and disgusting!! Do better!!

Service is very slow Food is not hot and when I returned the cold fries and ask for hot fries I got the same fries. I WANT HOT FRIES AND FOOD!!!! Atmosphere is dingy at best. Don’t come here you are wasting your time And they are not open 24 hours. It is 550am on a Monday. They have the dining room closed and they cannot take online orders My car is too…large for the drive thru. I knock on the window and no one notices me at the window.

Updated: The District Manager reached out to me about this after using the URL provided. I'm boosting the service and food scores in appreciation of the effort (and because the food was otherwise fine) and will visit again at some point. Original: Even though it's 2025, it's still customary to drain the grease from the fries before serving, geniuses. That said, this disgrace definitely has the drive-thru with the nicest view of a car wash, at least at the corner of Bowes & St. Rose.