Jack in the Box

I visited on 12/4/2025, and I had such a great experience! I was greeted warmly, the service was fast, employees pleasant. The food quality was exactly what I've come to expect from Jack!! So nice to have a PERSONAL INTERACTION and not just ordering screens ⭐⭐⭐⭐⭐

The place was clean, bathrooms are clean and staff were nice and friendly. I usually order with something added on, or taken off and they got the order right. The service was fast. My visit was during the time period when there was snow on the ground and the walk ways and parking lots were cleared nicely. The soda machine is cool, but the flavors seem to mix with other flavors. For example if I select a plain coke, I can still taste the other fruity flavors mixed in. So that is something coke machine people may need to look into.

I instructed my brother to retrieve an online order I had placed. Upon his arrival, the staff informed him that my order was not present in their system. After verifying the situation, my brother returned inside to present our order, and the woman was able to locate it. He requested ranch dressing, but they claimed it was included in the bag, which it was not. Additionally, we specified no onions, yet all the burgers contained onions. Fortunately, our friend refrained from touching or consuming any of the burgers due to his severe allergy to onions. I am extremely dissatisfied with this establishment.

Food is as expected, service is great. Atmosphere is terrible -- poor internal and nonexistent external lighting leaves the place looking always closed and in bad shape. This is the number one reason I avoid it.

Olivia was amazing! She managed to get my food order fast and effectively as well as fresh! The entire store was clean and amazing. I will definitely be coming back! Amazing customer service from Olivia!