Jack in the Box

The drive thru cashier was very sweet. But when I called to let them know I was not given an item, the manager argued I didn't even order that. I told her I have the receipt, but she argued that my meal didn't even come with the item... BUT IT'S ON MY RECEIPT! She continued to argue, there's no winning, I just hung up. Very unprofessional, reflects very poorly on this location.

I’ve been to this Jack-in-the-Box many times, and whenever I asked for a cup of hot water through drive thur, the associates have always given me a cup of hot water in place of my meal as the Fountain drink or even if I didn’t order a meal. I’ve gotten a cup of hot water numerous times maybe over 10 times. But today the associate told me she couldn’t give it to me because the water was “too hot” umm yeah I know it’s hot. It’s for my hot tea…so stupid but okay. She said they have never gave out hot water before and if her other co workers did in the past well then they weren’t supposed to. what’s the problem with giving out a cup of hot water I’ve been asking for it for over a year or years

Love the ladies that work here doesn't matter breakfast or dinner they're always sweet

Nice place to get fast food. We stopped by to get egg rolls and tacos here and they tasted great. They also open 24 hours everyday.

Revised this. I was dumb enough to give this location another chance, and they left me and another customer standing in line in the lobby for at least 10 minutes. Never even acknowledged us. We both left. I went to the other location across town, and they were great. Your employees are not providing good customer service. They aren't even trying.