Jack in the Box

Working in the city of Maricopa, Arizona, and have been trying different places. First time at this Jack in the Box. The service was great, very fast, and the food was fresh and hot. The store looks very new, clean and it was very quiet. I'll definitely come back here again.

I have noticed that the staff here treats people of not their culture like crap. And I will just leave it at that. And I don't think you should just throw people's food in the bag, I am pretty sure that's not how you bag food. But hey today's customer service that might be the standard. Put signs in the window if you don't want other cultures in this establishment. This is not directed to all the staff. Only certain staff members, they know who they are

Joe has been the manager at this location for years and years. As we all do, sometimes things go wrong especially when they are busy. Joe is so sweet and caring and understanding the few times I’ve had to ask for a fix. This is the kind of service I wish all fast food had. We go there because we know we will be taken care of and the food will be fresh. Thank you Joe for always being so professional yet caring!!!

Check your order thoroughly before you go home.This is the worst Jack-in-the-Box I’ve ever been to. I have had four mobile orders at this location and that has given me five return trips to the Store to correct the orders. Today’s order was missing eight tacos, which I noticed before I left the parking lot. Then when I got home, there was no meat in our burgers. I have interacted with a regional manager, who doesn’t seem to care. This was the last time I will ever order from here.

Keep going through drive thru asking for my tacos well done and I keep getting tacos that’s been sitting there for most the day I don’t want to be the one calling corporate but these tacos should be made too order don’t make a bunch and just have it sitting there getting cold and then pass it off too the first person who orders them 3 hours later