Jack in the Box

Menlo Park, CA · Fast food restaurant

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Menlo Park
#72
of 125 restaurants
City Percentile
10%
rating percentile
Address
Jack in the Box, 1401 Willow Rd, Menlo Park, CA 94025
Phone
(650) 644-1220
Website
locations.jackinthebox.com/us/ca/menlo-park/1401-willow-rd?utm_source=google&utm_medium=local&utm_campaign=google-local
Status
Open 24 hours

Jack in the Box is a restaurant located in Menlo Park, CA. It is one of 125 restaurants listed in Menlo Park. Its 3.6-star rating is slightly below the Menlo Park city average of 4.2 stars. There are 10 photos associated with this location.

About Jack in the Box

Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of... More

Hours

SaturdayClosed
SundayClosed
MondayClosed
TuesdayClosed
WednesdayClosed
ThursdayClosed
FridayClosed

Customer Reviews

★★★★☆ 4.0 2bearbear Tom Lim · Feb 2026

For dinner, we had tacos, fries and chicken from Jack in the Box for $8. Quick and good food. For the full details and review of our 5 months Round The World (RTW) travels, visit 2bearbear today!

★☆☆☆☆ 1.0 Даниил Марковский · Mar 2026

Strongly do not recommend this place. The food quality, or the way it was prepared, was absolutely awful. About 2 or 3 hours after eating their food, I could clearly tell something was wrong. I ended up spending half the day stuck in the bathroom and had to miss work. Later, when I started feeling better, I noticed that they never even included the desserts I paid for. But honestly, maybe that was for the best because i didn’t really want to find out whether those desserts were safe to eat or not

★☆☆☆☆ 1.0 Albert Choi · Feb 2026

If you are planning to try and order from this location via a delivery app, please save yourself time and headaches by not doing it. Not only do they falsely accept orders and mark them as complete when it it’s not, will not give proper ETA or guidance. They waste not only your time but the poor app driver just trying to fulfill your order. Jack In The Box corporate should take action to audit this location especially based on the numerous similar reviews on Google. Unfortunately, delivery apps prefect reviews when you never complete the order because the order was never completed due their location’s incompetences.

★★★★★ 5.0 Ang T. · Jan 2026

Nice employees at this location. They're so kind to me especially when Im having a bad day. My orders have always been correct. To anyone complaining about wrong items, check before you leave, that's what I do. It gets busy so please be patient when they're slammed with drive-thru and dine in customers.

★★☆☆☆ 2.0 Eunice Ng · Jan 2026

The staff here were wired like a robot in terms of communication. I asked if I could swap the bread in this burger combo and no one understood what I meant. They swapped to another employee to talk to me. They swapped my combo to another combo with a sandwich which of course had different kind of bread than burgers. I talked to two employees in the drive-thru window and it was fruitless. I gave up eventually. They acted like robots decades ago and picked up keywords which would be searched for a match on the menu and put into the order system. If you want to customize your order, they would not be able to understand crucial verbs like "remove", "swap". I am not English police and this is not Shakespeare English! The problem is how did they get this customer facing job...

Accessibility & Amenities

✓ Outdoor Seating ✓ Curbside Pickup ✓ No Contact Delivery ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Active Military Discounts ✓ Breakfast ✓ Lunch ✓ Dinner ✓ Solo Dining ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Fast food restaurantAmerican restaurantBreakfast restaurantChicken restaurantDessert restaurantHamburger restaurantDelivery RestaurantMexican restaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.