Jack in the Box

I’m normally very patient with this location because it’s often understaffed and I understand that can slow things down. I’ve never minded waiting. But today crossed a line. While I was standing at the counter waiting for my order, I could clearly hear the staff in the back talking loudly about my food, calling my order “stupid” and making comments about one of the altered items being “gross.” They weren’t whispering, they were talking so loudly that both I and the front counter employee heard every word. It was rude, unprofessional, and honestly embarrassing to be talked about like that while standing right there. If the staff doesn’t want to make the food customers pay for, or can’t speak respectfully within earshot, then something is seriously wrong with how this place is being manage

We got food poisoning from this location on December 12, 2025. We ordered the southwest grilled chicken salad. We began to feel ill almost immediately. The salad was fine until we got to the corn that was added to the salad. Something smelled rotten and began to taste foul. When I picked the salad apart, we discovered that the corn smelled like it had gone rancid, tasted bad, and was slimy to the touch. We felt nauseous immediately and then we experienced worsening food poisoning symptoms within a couple of hours. On top of employees frequently acting rude and orders being incorrect often, now I have concerns about food safety and cleanliness. We will not be returning to this restaurant.

What a disappointment! I got a $6.40 chicken sandwich, taco, curly fries and a drink box. The chicken sandwich was very dry and patty was overcooked. A single pickle chip and one piece of lettuce was all that was included. The taco was disgusting. Super greasy, hard, cracked corn tortilla with about a tablespoon of refried beans and lettuce. The sauce tasted like ketchup. Utterly gross. The curly fries were decent but came in such a small amount, about 3/4ths of a cup. The drink was fine but was also quite small, about a 6" tall cup. For the price, not even close to worth it.

Came in here at 6 when they close at 10. Plenty of workers, ordered a sandwich, a milkshake and mozzarella sticks. Took them a total of 31 minutes to get me and my friends food. Drive through has a decent amount of cars but for the amount of people in here my food should have been out within 10 minutes most. Workers are rude, I was not aware that there was a kiosk at the desk and one of the workers just yelled at us saying “if you’re paying cash use the kiosk”. Absolutely ridiculous. There was a line to get to the kiosk and people behind us were even more furious.

Came through the drive through, no one else was in line and the lady at the speaker was rude off the bat, which is nothing new here but we come up to the window, the girl behind the window was an older white woman and was shaking her head before opening the window, opens it, says the total and i hand her 19$ in cash (mostly 1$ from tips from my job) and she holds up the money after taking it and starts waving it in the air and says “oh hey look at this” and laughs, guessing she was talking to the person that took our order… If you can’t have the simple decency to do your miserable customer service job, then find one that doesn't require you to interact with people or handle their money with respect. It is unprofessional and frankly insulting for an employee to ridicule a customer’s legal t