Jack in the Box

On January 15, 2026, around 8:00 PM, I had an unpleasant experience at Jack in the Box #3566 in Rosemead. While asking about coupon usage and offering to separate orders, the cashier responded in a mocking and sarcastic manner, made inappropriate comments, and physically tore coupons apart. Her tone and facial expressions were unprofessional and humiliating. More concerning, my child felt frightened by the interaction and asked why the employee spoke that way. This was not about being denied a promotion, but about a lack of basic courtesy and professionalism. I hope management takes this seriously and provides proper training.

Theres always just one worker or 2 max. It is a big place. Workers are amazing but seems like too much work for 1 person

To be honest,burger days in state is too much for me to digest. im craving for some veggies. JACK IN THE BOX's salad to the rescue! Added crispy chicken stripes. Delicious! Had this once a week while in states.

Really poor customer service. Waiting 30 minutes in a drive thru line for a mobile order pickup at 10:15pm with is absolutely ridiculous. Staff are super unprofessional as well.

Guy at counter was great. He helped all of us quickly and promptly even though he was by him self. Cuddos to him and his cook