Jack in the Box
San Antonio, TX · Fast food restaurant
- Address
- Jack in the Box, 11211 Potranco Rd, San Antonio, TX 78253
- Phone
- (210) 679-5084
- Website
- locations.jackinthebox.com/us/tx/san-antonio/11211-potranco-rd?utm_source=google&utm_medium=local&utm_campaign=google-local
- Status
- Open 24 hours
Jack in the Box is a restaurant located in San Antonio, TX. It is one of 4,336 restaurants listed in San Antonio. Its 3.3-star rating is slightly below the San Antonio city average of 4.2 stars. There are 10 photos associated with this location.
About Jack in the Box
Jack in the Box has always been the place for those who live outside the box. Where you can try new things and order what you want when you want it, while always getting it fast, hot and fresh. If you love the classics, burgers make up the core of... More
Hours
| Saturday | Closed |
| Sunday | Closed |
| Monday | Closed |
| Tuesday | Closed |
| Wednesday | Closed |
| Thursday | Closed |
| Friday | Closed |
Customer Reviews
Typically when I get food here, the packaging is all good however when I ordered food thru the Uber eats app. The packaging came squished The sandwhich box was in top and the fries got squished
I had an outstanding experience at Jack in the Box! From the moment I walked in, the service was quick, friendly, and efficient. The team handled everything with professionalism and a positive attitude, which made the visit feel smooth and enjoyable. The food was fresh, hot, and perfectly prepared. The tacos were crispy, the burgers were flavorful, and the curly fries were exactly the kind of comfort food I was hoping for. Everything tasted like it was made with care, not rushed. The restaurant was clean, well-organized, and welcoming—exactly what you want when grabbing a meal on the go. Overall, Jack in the Box delivered great value, great service, and great flavor. I’ll definitely be coming back!
I ordered through the app and clicked pickup through drive thu. I waited for my time and got in the drive thru line, only 3 cars in front of me. When it was my turn, I let them know I was there for pick up they said I had to go inside even though I ordered for drive through. They said it doesn't matter pick up inside, I let them know I was trapped cars in front and back of me. They didnt respond at all. I waited it the drive through line for 40 min past my pick up time for not even an apology. They didnt even open the window! I went inside and when I got home which is only less than 10 min away my food was cold. I had very little to no curly fries. Just one big curly fry and tiny ends and scraps. Horrible experience. Since I waited in that line for 40 min past my pick up time they could ha
They have no interest in customer service or quality! NONE!!!! Called to speak to manager and the said no manager was present. The manager that was supposed to be there (Veronica was not there)
Probably the most unhappy people in the whole word. Food took over 15 minutes over the estimated time. Burger was cold. Tacos were super weak. Better to sleep out on this place. Food was so so. Atmosphere was a zero.
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.