Jack in the Box

They didn't give me any napkins. Maybe they forgot or maybe saving money which can't be much. The double smash burger was good along with the fries. The poweraide didn't taste very good so I ended up throwing that away.

Got my entire order wrong. I paid 23 bucks for a protein bowl, crispy chicken strips, curly fries, and a sprite. Somehow I get a burger with normal fries, COLD, after I mentioned my order multiple times. It was like the guys had no idea what the hell they were doing.

At 2:04 AM, I ordered two tacos, but I was charged for a regular taco instead. I did not receive the two tacos I ordered, yet I was still charged a higher price. When I went back immediately to request a refund or correction, they refused to refund the overcharge and also did not provide the missing tacos. This was a very confusing and frustrating experience. Basic order accuracy and customer service were completely lacking. This situation should have been handled properly.

Dear residents of San Moteo and everyone who reads this, do not under any circumstances order food from this restaurant, it’s terrible, it’s not just service, it’s a slap in the face of every customer, I’m not talking about the time that They cook, I just wrote it off as one incident and went there again, they lied about the items twice, saying that everything was inside, the second time I checked, asked for sauces, they said that everything was inside, but in fact, there weren't any, then again They convinced me that I was wrong, the service was very bad, plus the food was all cold, I wouldn’t even wish my ill-wishers to come here, a young guy who introduced himself as the manager of this restaurant He is a Latin American with a slender build and many questions are asked about why he even

Look I know it’s just a fast food restaurant so I’m not expecting the moon but the service was terrible. The young lady at taking our order had the enthusiasm of a death row inmate. She didn’t confirm our order or even ask what size we wanted she just put it in. The we get our food and the “large” curly fry is not only half empty when I get home I realize they put regular fries at the bottom because they didn’t have enough. Instead of making more they just gave us a half empty box with regular fries at the bottom. I’m not surprised the line was empty with this type of service. And the “bacon strips” on the sandwich were a joke. Safe to say I will never go back. I’m surprised we even got the items we ordered.