Jack in the Box

I don't expect a lot from any fast food restaurant. All I ask is you be able to take the order. Make the food as ordered. Provide the correct order to the customer in a reasonable time. This particular Jack in the Box struggles at those basic tasks.

"We tried the drive-thru at Jack in the Box for the first time since it was closed inside, but the service was super quick! Enjoyed our meal back at the hotel. What did you order?" 🍔🚗

I keep giving this place chances but every time it disappoints. Workers are rude so I order online now, last time i got half the food wrong and burnt stuff. This time my curley fries were absolutely disgusting. It was not good. I tried to bite them and they were absolutely hard and tasted rancid. Can I get a refund. The worker also says “no english” when I go in. So That’s her excuse for not giving me a refund (plus how do you work there/ why are you in the front then). I just need some kind of compensation bc i threw that food away. Literally uneatable

Vegetarians beware! You'll order a breakfast sandwich with no meat, they'll repeat the order back, and you might just take a big bite of juicy disgusting bacon in your sandwich like we did. This isn't the first time either. It's evident they just modified a sandwich with meat and missed a piece. Unacceptable laziness! Make a new sandwich! Employees don't care about getting it right at all.

The service was fine, I just didn't get one of the items I ordered. I called over 20 times last night & several times today to get it rectified. BUSY SIGNAL EVERY SINGLE TIME!! I AM VERY IRRITATED!