Jack's Family Restaurant

I made a stop here while traveling to downtown Dothan. Clean restaurant overall. There was some trash in the bathrooms, but an employee serviced both bathrooms while we were there. I ordered the 2 piece chicken with double fries. It was ready in less than three minutes. It was a LOT of fries, and they were hot. The chicken was good, although Jack's breading is a bit much for me. Personal preference.

Food was delicious as usual The bacon burger is really good and very filling, and the chocolate chip cookies are amazing! When we walked in there was a long line of customers waiting but only a few workers. They were all working hard to get each order done, but especially Lisa. She was very kind and greeted me when I was ordering. Apparently she just started working there and was still learning but to me she seemed to do very well. Despite customers impatient aditude she remained kind and continued to do her job the best way she could. Even after needing a break Lisa immediately started back working as soon as she could. Switching between cash register and fulfilling orders! She along with everyone else was working very hard. Her kind aditude and willingness to work despite others aditude

My first time at a Jacks for me and my mom 53 for me and 86 for my mom and we tried it out and we could have split my meal but new customers didn’t know that.

As a government employee with over 44 years of service, I travel the same route to work each day and stop by Jack’s on Main Street in Dothan about three mornings a week for breakfast. The service there has been consistently spectacular. The employees provide phenomenal customer service and treat every customer with genuine respect. I wanted to share that if more restaurants were managed the way this one is under Alicia’s leadership, the standard of service everywhere would be outstanding. She is very attentive, takes pride in her work, and is truly committed to keeping her store operating at a top-notch level.

The Food was disgusting! they messed up my order! I just came from my doctors. I'm a 40 year old female and my dad went with me. He got a cheeseburger and, the loaded Mac and cheese. He said the burger didn't taste good but the mac and, cheese was good to him. I ordered the chicken stripe combo. I did not get chicken strips but dried nuggets. I didn't want a Coke I wanted tea. They even forgot my drink until I said something. Also the mac and cheese was kind of gross especially the bacon. I should have said I wanted honey mustard but I didn't. I just thought it, would be where the mustard and other condiments were. The ranch dressing didn't taste good either. Also the floors were nasty your shoes could easily slide. The bathrooms were nasty. My dad and I are never coming back! Also there