Jack's Family Restaurant

I don’t usually leave reviews for fast food joints but this is the cleanest Jack’s restaurant I’ve seen in years. The staff was fast and friendly and the food was fresh and well prepared. Every unoccupied table in the dining room was clean. The inside of the windows were clean. The window sills were clean. The bathroom was clean. The drink area was clean. The condiments area was clean and well organized. Well done!

I stop by there and usually order a BLT combo in the morning, it’s off menu I get it. Some days it doesn’t have tomato, some days it has 1 piece of bacon, others 5…. Usually don’t complain. Today I saw the big breakfast sandwich, I asked if it came in a combo. “What?” I asked again if it came in a combo. “Yes pull forward $11.98”. If you look at the advertisement (Big Breakfast Sandwich. Your choice of bacon or sausage with eggs, cheese and mayo between two pieces of Texas toast.) I wasn’t given any of these choices. Well I paid and left, I needed to get to work. Half way to work I was thinking, couple of the hashbrowns would be nice, stick my hand in the bag, felt the sandwich then a black container. Was like ok, must be the hasbrowns. Nope bunch of eggs and a piece of sausage. The bread

I have been coming to this Jacks for years and as I read through some of these reviews, it shocks me to see some of the remarks because I genuinely have never seen any issues with the management team. Almost all the employees engage with their regulars which is why I continue to come back because to me that’s genuine customer service. The real reason I am making this review is because I want Jacks to know that the Country Rib Sandwich is by far one of the best items to come out on their menu, PLEASE keep this!

First time eating at Jacks and they did not disappoint. I ordered a 4 piece tender meal and those are some of the best tenders I have ever had, a little small, but they did give me an extra one to make up for the small ones and their sauce was surprisingly good too. I am not one to try speciality type sauces but man it was addicting.

The filthiest restroom and dining room floor I have ever seen in a restaurant. I wouldn't eat here if you paid me too. 40 years in the sanitary supply business gives me the credibility to state my opinion in this matter. Jack's corporate should shut this location down for a thorough clean. Filthy, disgusting and unsanitary.