Japan Express

If I could leave no stars I would. My husband and I waited for about 10 minutes to get waited on. People sat down behind us and were waited on immediately, received their drinks and food within a couple of minutes while we were still waiting on our drinks. When the food finally arrived it was literally burnt, dry and cold. We tried to eat it but it was absolutely disgusting. We couldn’t eat it. When we checked out we were asked how everything was and I told her it wasn’t edible and it was still on the plate at the table. She said I’m so sorry and took our money anyway. I do not recommend this restaurant at all.

Food is fantastic but the service is truly horrible. Drove 45 minutes to get here and then am told I’m inconveniently here 3 minutes past dine in time with my family of 5 so we then had to wait while they prepared our take out that of course couldn’t be warmly enjoyed because of the 45 minute drive home. Thanks for this incredible worth while experience.

This was our first time here. It always seems busy so wanted to check it out. The service is horrible! We waited for our food for over 30 minutes when tables around us had been sat, served and were getting their checks. We ended up just getting it boxed to go. Would definitely not recommend. They even got an attitude when we asked to take it to go. The waiter said he just puts the orders in and can’t help the order in which it comes out. Horrible customer service!

4.5 stars but again with no partial star ratings available, I will just round up. Filet was cooked perfect medium-rare as I requested. Portion sizes are great for the price! Love the shrimp sauce.

Went at the beginning of the month for a birthday celebration server was a guy he was rude and the overall experience was just terrible. We maybe received 1 refill the whole time we were there. The food tasted burnt it was terrible the rice was hard and it was like they mixed in old rice with fresh rice they had recently made. This used to be one of my go to places but they have gone down hill.