Jason's Deli

I get food from this location often. Usually, it is decent. However, upon opening my sandwich box, I discovered one of the sandwiches (deli club) had a hair in it. I pulled the hair and realized it was super long. I also realized there were two hairs in this piece of the sandwich. To be safe, I observed the other pieces, since I would still eat the ones that did not have hair on them. However, the another piece had a long string of hair in it. It doesn’t even look accidental. All three long strings of hair look intentionally embedded into the sandwich. This is honestly disgusting. I don’t see how anyone could NOT SEE these long and black hairs. It’s not hidden at all. I am attaching photos, because this is disappointing. I am digested. I do not even do reviews.

I stopped in today to order the managers special, half salad & a drink. As I was making my salad I informed the lady who was cleaning the salad bar I didn’t get a drink. She told me where they were so I grabbed one. As I was making an Arnold Palmer very loudly the only African American male worker approached me saying “you didn’t pay for that drink” I informed him I did & could show my receipt. As I did he said “oh well she (the cashier) said you didn’t” then the cashier said “I thought I charged the other lady not you” no apology was issued even though he had the entire store was staring at me. Though I felt embarrassed I sat and enjoyed my lunch, I caught 3 employees staring at me as they congregated in the corner as one pointed at me. Pictured is the cashier who framed me for stealing.

We ordered online and still had to wait 25 minutes in the drive through. Not only was time wasted but my tuna sandwich had a huge chuck of tuna in it.

Ran in yesterday, during Lunch (9-16-25) to get a Salad to go. The Cashier Laura was on a personal call on the business phone. Had me wait after taking the person in front of me, Order. She had me hold on. Then when She was Ready, I told her 3 times I wanted a half Club with a Salad. And as always a Strawberry shortcake. She proceeded to say do you want the Club Royale. I was confused I just wanted a Half sandwich. She was a bit Harsh. I didn't know what Club Royale meant and she didn't seem like she wanted to Explain. Ugh. I get everything and get home. A Full sandwich. I was wondering cz I always spend the same amount. And it wasn't. (She kinda rushed me as she was charging me) but I know I won't have Laura do my Order again.

Elizabeth was Amazing. My son had just finish a late basketball game and we showed up at the cedar hill, Texas location 20 minutes before closing to order several sandwiches. Elizabeth was patient and very helpful. Thank you for your amazing customer service even at the end of your shift. It was noticed and appreciated.