JCW's

I used to love going to JCWs but the last two times I’ve been very disappointed. JCWs is usually a treat because it’s expensive but to get home and take a bite and my hamburger to be drenched in mustard when I had ordered no sauce on my burger. I called to let them know they did offer to remake it but it’s an inconvenience for me to have to get in my car for their mistake. Also the single order took 15 minutes for anyone to take our payment at the drive thru when there was no other cars in front of us. Slow service, sloppy hamburger mess. No thank you. Lehi location has disappointed again

I tried JCW once many years ago when I first moved to Utah. I remember not being super impressed, and just have never been back. Was nearby so I figured I'd come give it a second try and solidify an opinion. Looking at other reviews now, I'll add another point to service being very slow. I waited about 15 minutes for a burger and fries, and there were only a couple other parties ahead of me that I could tell. And then the food was barely warm, let alone feeling hot and fresh. Fries were OK, needed a little salt I felt. Burger was fine, I got the All American. Definitely not a bad burger, but didn't leave me feeling anything special about it. Especially since it's $8 and change, and the meal was $15. It's a bit cheaper than a Carl's Jr. Double Famous Star meal, but I'd choose Carl's every

I have to agree with other reviewers about the long wait times in the drive-through. I ordered a single burger and ended up waiting over 30 minutes, which felt excessive. While the food itself is tasty, it’s also very overpriced for what you get. The pastrami burger was $11.99, and for that price I can get an entire meal at many other places. The long wait shows up again with the pricing—it’s hard to justify both the time it takes to prepare the food and the cost. The same goes for the milkshakes. They used to offer smaller “mini” sizes that made it affordable to try multiple flavors, but now every shake is around $8. Ordering three shakes alone cost about $23, which adds up quickly for a family of seven. By the time we’re done, the total is well over $100, and at that point it’s easy to

The JCW's chain is just amazing. This location is just a part of continuing the amazingness. 😂🤩 the location is clean, the staff was very helpful and they all looked like they were happy and having fun with their coworkers. The food was delicious! The fries were good thick cut, the cheeseburger had the perfect amount of everything and the small shake was divine! Would definitely recommend 😋

Wow. This place has sure gone downhill in quality and up in price. Food is nowhere near as good as it used to be, but not worth the outrageous price gouging. Expect about $45-$50 to feed 2 people. Drive through times are consistently 15-20 minutes if not more. The staff is clearly not happy to be here either and it reflects in their customer interaction. This place used to be a gem.