Jersey Mike's Subs

Been a while since last time I had Jersey Mike's Subs in Texas, pretty much the same old here. Ordered my routine, Mike's Famous Philly, steak grilled on the hot plate with onions, peppers, and American cheese. The kick of peppers is their trick of making the cheese steak.

​I am writing to provide feedback on a recent experience at your location. My visit was marked by several issues that I believe are important to bring to your attention. ​First, I found the pace of service to be very rushed. The staff spoke quickly and did not seem to be actively listening to my order. This led to a lack of order repetition, and consequently, some items were missed. ​Additionally, I noticed a discrepancy with the available utensils. While forks were provided, there were no knives available. Given that you serve sub sandwiches, a knife is a necessary utensil for many customers. ​Finally, a simple request to have my sandwich cut in half seemed to cause confusion among the staff, who appeared hesitant to fulfill it. ​These issues combined led to a frustrating experience, and

We eat at jersey’s mikes all the time. I purchase a $100 gift card with the same upside app and the manager did not understand how this app worked. She told me that she’s unable to give me a gift card although I showed her the code. She proceeded to tell me that she was the manager and that the employee that normally assists me can not help. I walked away thinking that I did not purchase the gift card . She did not bother looking into the matter or helping outs By the time I went to my car noticed that the gift card payment had processed on my upside app. I went back inside the Jersey Mikes and asked for some receipt of the balance indicating that there was a gift card. Wow! The employee, not the manager, printed out the receipt . The manager saw me and did not bother apologizing for the m

It was slow when I went. But the place was clean and the staff that helped me out. They were kind and trying to start conversation (which I'm bad at) but it was a nice place.

Jersey Mike's is a chain that prides itself on consistency. Well corporate needs to look into getting the quality of customer service at this location consistent everywhere. The Sunday morning crew here are the most polite and caring of any location I've ever been. I love coming to this location.