Jersey Mike's Subs

Came in on the weekend for some lunch and I must say I wasn’t impressed. Don’t get me wrong. The food was delicious, I ordered the number 43 giant… Chipotle cheesesteak which never disappoints. However, the problem I had was finding a table that was suitable for sitting down in. They all were sticky and you can tell they hadn’t been wiped down in sometime. Now mind you I was there at 11 o’clock in the morning, so there should be no need for unsanitized tables.

Ordered through the grubhub application again this time trying a regular sub. I had a problem with the tuna sub last time. This sub came very quickly and it was so covered and loaded in oil that it was impossible to eat. The sandwich of course was soggy and fell completely apart. Oil was everywhere, including the table. It's very unfortunate because the sandwich ingredients etc. seemed very good, but for the complete mess. This location doesn't seem care what they're sending out, especially on deliveries. That's the last time I'll order from here.

This is the Jersey Mike’s that I order from Most often. The team at this location hustles so hard and works together (with a smile) to expedite all of the orders that come in from meal-delivery services and in person customers as quickly as they can. I am always happy with my experience here because of the good folks who make it happen every day.

I ordered delivery through the app last night and my order was wrong so I called, spoke with Alexis and she informed me to call in the morning. I did that and spoke with the manager Christa and she was very helpful in resolving the situation… leaving me with a positive experience. This is my second time there in a week and the team that works with Kate are great. Thanks for your service.

When I arrived, everyone looked at me strangely. I ordered a regular club sandwich and grabbed two bags of chips. They immediately charged me almost $17 (without a drink). I waited, and when they finally brought me the sandwich, a young woman charged me again in front of the other customers who had just come in. To be honest, it was embarrassing. Very poor customer service.